top of page

Designing for Inclusivity

How Universal Design Principles are Transforming Digital Product Design

Screenshot 2025-02-21 at 12.16.50.png

It's 2025, and the digital product design world has finally woken up to something that should've been obvious all along, designing for everyone isn't just a nice to have, it's essential. Universal design principles are revolutionising the industry, and it's about time too.

 

What's Universal Design in the Digital Realm?

 

In the context of digital products, universal design isn't about creating special features for people with specific needs. It's about crafting digital experiences that can be used by as many people as possible, regardless of their age, ability, or skill. We're talking websites, apps, and digital interfaces that work for everyone, from your tech savvy niece to your gran who's just discovered smartphones.

 

Why's it so important?

 

For starters, it's just good business sense. When you design digital products for inclusivity, you're expanding your user base. But more than that, it's about creating a digital world that doesn't exclude people based on their abilities. It's recognising that diversity in users is the norm, not the exception.

 

How's It Changing Things?

 

Accessibility as a Core Feature

Remember when accessibility was an afterthought in digital design? Those days are gone. Now, features like voice control, screen readers, and adjustable text sizes are baked right into the design from the start. They're not add-ons; they're fundamental to the user experience.

 

Flexible Digital Interfaces

One-size-fits-all is out. Flexible, adaptable interfaces are in. We're talking about digital products that can be customised to suit different needs without losing their core functionality. It's like having a digital Swiss Army knife.

 

Simplified User Experiences

Designers are finally cottoning on to the fact that making things simpler doesn't mean dumbing them down. Clear, intuitive digital designs benefit everyone, not just those with specific needs. It's about stripping away the digital clutter and focusing on what really matters.

 

Real-World Examples

 

Take a look at Microsoft's Immersive Reader. It's a brilliant example of inclusive digital design, making text easier to read for everyone, including those with dyslexia. Or consider how Apple's VoiceOver has transformed the way visually impaired users interact with their devices.

 

In the world of web design, the BBC's websites are leading the charge in accessibility, with features that cater to a wide range of user needs without compromising on design or functionality.

 

The Sticky Bits

 

Of course, it's not all smooth sailing. There are challenges in implementing universal design in digital products:

 

Many designers argue that inclusive design limits creativity, but that's a short-sighted view. In reality, it often leads to more innovative solutions.

 

There's also the challenge of balancing different needs. What works for one group of users might not work for another. The trick is to find solutions that are flexible enough to cater to various needs.

 

And let's not forget about the need for ongoing testing and refinement. User needs and technologies are constantly evolving, so our designs need to keep pace.

 

What's Next?

 

As technology advances, we're likely to see even more innovative approaches to inclusive digital design. Imagine AI that can adapt user interfaces in real-time based on individual needs, or augmented reality that can provide additional assistance for users with different abilities.

 

We might also see a shift towards more participatory design processes in the digital world, where a diverse range of users are involved from the start, rather than just being consulted at the end.

 

After thoughts

 

Universal design in digital products isn't just a trend; it's a fundamental shift in how we approach creating digital experiences. It's about crafting a digital world that works for everyone, not just the majority. As we move forward, the line between mainstream and accessible digital design is likely to blur even further. And you know what? That's something worth celebrating. After all, good digital design should work for everyone, full stop.

​

I’m Ku, a Product Designer

based in London, UK​

Have a project in mind? Get in touch!

Email me
Ku.png
bottom of page